Shippment Methods

1. Shipping throughout Greece
The cost for orders up to €149.99 is €2.70 up to 2 kilos, and an additional €1.20 for each extra kilo. In case your area is considered hard to reach by the courier companies, €4.50 up to 2 kg is charged, and an additional €2.00 for each extra kg. Cash on delivery is charged at €2.00 and is only valid for Courier shipments. We work with ACS and Geniki Taxydromiki. For purchases over €150 where the parcel is less than 6 kg, transport is free for the Rethymnon - Attica route. Parcels that are large or over 10 kg in volume are not sent by Courier but by carrier upon prior agreement. Usual delivery time of the products will be from 1-7 working days, after the package leaves our store, unless reasons of force majeure (strikes, bad weather, etc.) do not allow the delivery and we will have to get in touch for to set a new delivery date. In some remote areas shipping by Courier or carrier is still impossible. In such cases, the shipment is made to the nearest store courier or carrier. Delivery times are valid as long as the products are ready for delivery.

2. Rethymno same day delivery
You can pick up your orders from our store on the same day, but it is important that you contact us before you go so that we have informed you that all the products of your order are in our store. Our address is Olaf Palme 2, Rethymnon. It is also possible to deliver your order with our own vehicle if you live in the city of Rethymnon. Transport costs do not apply to the city of Rethymno as long as the goods are in our warehouse in Rethymno. For goods that are not available in Rethymnon, the transport price list mentioned for the rest of Greece applies.

3. Shipments to Cyprus and abroad
Shipments abroad are made by post and are not delivered by cash on delivery. Shipping costs are negotiable. Orders are delivered after payment has been made via credit card, paypal or deposit into our bank account.

4. In general

All above prices include VAT.
When you submit your order you automatically receive an email containing your order details. You don't need to do anything else.
For shipments outside of Greece, there may be additional charges from the local post office of the destination country, according to the policy of the respective post office. We are not responsible for any such charge. For more details, please contact your local post office in your country.
You have the right to return the products you purchased, free of charge and without having to inform us of the reason why you wish to return the products, within ten days from the date you receive them. In this case, you only bear the cost of returning the products.
Orders are delivered from Monday to Friday. Saturday delivery has an extra charge and you have to ask us if you want it.
Returns are only accepted if the products you wish to return are in the same condition in which you received them, i.e. unsealed or tampered with, together with the retail receipt or invoice.
Please note that returns of products that were not in STOCK (neither in our warehouse nor in the dealership) and were ordered exclusively for you will not be accepted.
To avoid your own inconvenience, it is advisable to carefully check at the time of delivery of your order the condition of the products sold and the intactness of their packaging, in order to identify any obvious defects during transport (e.g. broken goods, wrong type etc.).